- Can I return ordered items?
Sure, no problem. If the item you ordered does not suit you, you have 30 days of reflection to send it back to us. Please note that the item must be unused (ie new), undamaged, in its original packaging and provided with all labels and hangtags.
- How do I return an item/order?
If you ordered from our website, you can return your order or items with the enclosed Return Form. Fill out the form and select your reason for the return. Stick the also enclosed return label on your box and drop it off at the nearest DPD Pickup Shop. Your shipping costs will only be refunded if you return your order, as a whole, within 30 days.
- I have lost my return form/return label, what should I do?
Please contact our Customer Service at +31 412 696 710.
- I want to exchange an article, is that possible?
Unfortunately, at this moment, it is not possible to exchange products. You will need to return the article to us, and we will refund your purchase. If you want or need a different size or color of the ordered article, please order a new one through our website. For any questions about an exchange/return, you can contact our Customer Service at +31 412 696 710 when your return/exchange applies for the 30 days return policy.
- I bought a REV'IT! article through an authorized REV'IT! dealer, can I return it to you?
No. You can, however, return your article(s) at your REV'IT! dealer. The transaction will be processed at the location of purchase.
- I bought a REV'IT! article through the REV'IT! eStore, can I return it at a REV'IT! dealer?
No. You need to return your online purchase to the REV'IT! eStore. This is always free of charge if you return your order within 30 days with the enclosed return label.