- What is the warranty on REV'IT! products?
We offer a 2-year guarantee on all our products as of April 1st 2017. This covers material and production flaws. Products that have been used are subject to investigation. They will be repaired or exchanged. REV'IT! products with the GORE-TEX membrane are subject to the "Guaranteed to keep you dry" warranty (concerning breathability and/or waterproofness) by GORE-TEX. Please always contact our Customer Service should you have any warranty claims with products bought through our webshop. View the full Warranty Regulations >
- On what products do I have warranty?
We offer a 2-year warranty on our complete collection.
- What is the return or exchange policy?
We offer a 30-day return on new and unused products that are ordered from our website. You can also refer to our Terms and Conditions for more information.
- How do I present a warranty claim?
First contact our Customer Service on +31 412 696 710. We will gladly help you with your question and explain the procedure to you. For warranty questions regarding REV'IT! products purchased from an authorized REV'IT! dealer, you should always contact the REV'IT! dealer of purchase. Make sure you always purchase your REV'IT! equipment through our network of authorized REV'IT dealers! to ensure that you receive the right service and quality. Items purchased through unauthorized channels might not be covered under warranty, or void of warranty. View the complete list of authorized REV'IT! dealers >
- Can I present my warranty claim at my authorized REV'IT! dealer?
It is not possible to return products purchased through the REV'IT! webshop to the dealer of your preference. For warranty questions from REV'IT! products purchased at an authorized REV'IT! dealer, contact your authorized REV'IT! dealer of purchase. Items ordered via the webshop must be returned to REV'IT! For this, contact our Customer Service on +31 412 696 710.
Please note: when submitting a warranty request to your authorized REV'IT! dealer of purchase, it is always necessary to submit your proof of purchase.
- I have received a wrong product
We apologize for the inconvenience. Please contact our Customer Service at +31 412 696 710 and they will help you sort it out.