As Customer Experience Specialist, you will play an integral role in our continued growth. You will be responsible for answering questions of our B2C customers, suggesting ideas to internal stakeholders based on their feedback and supporting them in solving their issues to ensure optimized interaction between REV’IT! and its B2C customers.
In this role you need to think about how to get ahead of issues rather than just resolving them. Your goal is to always ensure a customer centric approach and deliver a smooth and trustworthy experience.
We will train you to understand and know everything there is to know about our products and services and how our customers can benefit from this. We are looking for a self-motivated customer service professional who enjoys helping people and who is excited to join our team!
As Customer Experience Specialist you have got a unique position to fulfil, and from our office in New York City (USA) you will have a workspace to match.