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Warranty

At REV'IT!, we believe in the quality of our products that’s why we offer a 2-year manufacturer's warranty. Nevertheless, it can happen that the product malfunctions and that you need to process a warranty claim.

What is the warranty on REV'IT! products?

REV’IT! will guarantee your item(s) to be free any issues arising from manufacturing defects within one year of the date of purchase, with the option to extend coverage to two years by registering your product for free at REV'IT! - (activehosted.com). We will replace or repair any defects within the coverage timeframe. This warranty does not cover damage resulting from crashes, misuse, or normal wear and tear, and each case is subject to final determination by our internal warranty team. All GORE-TEX® products are guaranteed to be waterproof, windproof and breathable for the useful life of the product, as defined by GORE-TEX®. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

This warranty is in lieu of all other express or implied warranties, including, without limitation any warranty of merchantability or fitness for a particular purpose. Except as specified above, and to the maximum extent permitted by applicable law, REV’IT! will not be liable for any costs and/or damages, whether direct, indirect, incidental, or consequential, special, punitive or otherwise, including any lost profits, however caused.

How do I present a warranty claim?

    • I bought my product on www.revitsport.com:
      For warranty issues regarding purchases through our online shop, please contact our Customer Service. We will gladly help you with your questions and explain the procedure to you.

    • I bought my product at an authorized REV’IT! dealer:
      For warranty questions regarding REV'IT! products purchased from an authorized REV'IT! dealer, you should always contact your REV'IT! dealer of purchase.

      View the complete list of authorized REV'IT! dealers

 

What is covered by the REV'IT! warranty?

We cover our products with a one-year warranty from purchase against manufacturing defects in material and workmanship.  We also offer an option to enroll in a free two-year warranty extension. You can contact your Purchasing REV'IT! dealer, and they can provide you with additional information.  They will also further assess the situation, and can file a claim on your behalf.

Will my product be repaired or replaced?

When a REV'IT! product produces a material or construction flaw within the first year REV'IT! will first try to repair the product. If REV'IT! cannot repair the product, or the repair costs are higher than the cost of a new product, the product will be replaced with the same or equivalent model.

What is excluded by the warranty that REV'IT! offers?

  • Normal wear and tear*, damages

  • Incorrect handling of the garment

  • Negligence or carelessness in caring for the product

  • Incorrect maintenance of the product (e.g. not following washing instructions)

  • Damage from a crash, scrape, puncture, fall or accident

  • Damages caused by any alteration, including any repairs carried out by unauthorized persons
  • Damages caused by factors/events outside REV'IT!'s control (e.g. natural disasters)
  • Any form of modification of the product
  • Users’ subjective assessments, such as comfort and fit
  • Damages caused by prolonged exposure to light (e.g. fading of color) and/or heat sources

*what is normal wear and tear? This is normal and unavoidable aging caused by regular use. No matter how careful you are with your product, your REV'IT! product will wear and get older with use. Examples of normal wear and tear (which are excluded from the 2 year warranty) are wear marks from rubbing on points of a motorcycle, general deterioration of the materials and fabrics after repetitive motion over time and fading of the color. 

What if I purchased my item outside of United States or Canada?

If you purchased your item from a dealer located outside the United States or Canada, your product is protected by the REV’IT! warranty in the country of purchase. Please contact the dealer from whom you purchased the product directly. REV’IT! USA is unable to process any warranty claims from dealers residing outside the United States or Canada.